Privacy Policy
Studio 11 — Franklin Square, New York
Published: October 15, 2026
Studio 11 (“Studio 11,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact us, or book our podcast recording services.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Your name, email address, and phone number.
- Booking information, including selected services, appointment dates, and times.
- Payment and transaction information provided through our payment processing partners.
- Communications, inquiries, and customer support requests.
- Website usage information, such as browser details, device information, and interactions with our website, where applicable.
2. How We Use Your Information
We use personal information to:
- Process, confirm, and manage studio reservations.
- Communicate booking updates and service information.
- Process payments and maintain transaction records.
- Respond to inquiries and provide customer support.
- Improve our website, services, and booking experience.
- Maintain security, prevent misuse, and meet applicable legal obligations.
We do not sell personal information for money. Certain advertising or analytics technologies, if enabled, may be treated as data sharing or selling under applicable privacy laws.
3. Booking and Payment Services
Our website uses third-party booking and payment technologies, including Amelia and Stripe, where configured. Information submitted through these services may be processed according to their respective privacy practices.
Studio 11 does not require customers to provide complete payment card details directly to us by email.
4. Cookies and Analytics
Our website may use essential cookies for website functionality and booking processes. We may also use analytics, advertising, or similar technologies to understand website performance and improve the customer experience.
Where required, we provide applicable cookie or privacy choices. You can also manage certain cookies through your browser settings.
5. Information Sharing
We may share information with service providers that help operate our website, process payments, manage bookings, or provide customer support. We may also disclose information when required by law or to protect legitimate legal rights.
6. Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain required business records, resolve disputes, and comply with applicable obligations.
We use reasonable safeguards designed to protect personal information. No internet-based system can guarantee absolute security.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to make choices about some data processing activities.
To submit a privacy request, contact us using the details below.
8. Third-Party Websites
Our website may contain links to external services. We are not responsible for the privacy practices of websites we do not operate.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any revisions will be published on this page with an updated effective date.
10. Contact Information
Studio 11
11 New Hyde Park Rd, Franklin Square, NY 11010, United States
Email: info@studio11franklinsquare.com
Phone: +1 (516) 499-4296